Missed-call text-back generator
Turn missed calls into replies. Build a short SMS for your business, keep it under 160 characters, and copy it in one click.
Swap [your booking link] for your real link before you send.
Hi, sorry we missed you. Reply with your plumbing job details and we'll get back to you shortly.
Why a missed-call text-back works
When you cannot answer, a quick text back keeps the door open. The caller sees that you have noticed their call and that a reply is coming. That small signal is often enough to stop them dialling the next business on the list while they wait.
The best text-backs are short, human, and clear about the next step. They apologise for the missed call, ask for a few job details, and, where it helps, offer a link to book a time. This tool builds that message for your trade and keeps it inside the single-SMS limit so it reads cleanly on any phone.
Getting the wording right
Match the tone to your business. Professional suits clinics and offices, friendly works for most trades, and warm suits customer-facing services where a personal touch matters. Whichever you pick, the message stays concise so it lands as one text.
Before you use it, replace the booking-link placeholder with your real link and read the message once as a customer would. A good text-back takes seconds to write and can be the difference between a booked job and a missed one. Sending it automatically, the moment a call is missed, is what turns it from a nice idea into steady extra work.
Frequently asked questions
It is an automatic SMS sent to anyone whose call you miss. It tells them you have seen the missed call, asks for a few details, and often includes a link to book a time. It keeps the caller engaged instead of ringing a competitor.
A single SMS is 160 characters. Staying under that keeps the message as one text, which is cheaper to send and cleaner to read. The character count on this tool updates live so you can see when you are close to the limit.
If you take bookings online, yes. Turning missed calls into self-service bookings saves you a round of phone tag. Toggle the link on and swap in your own booking URL before you send.
Stop losing jobs to missed calls
Telphi answers your calls 24/7, captures the details, and texts callers a booking link so they book directly into your calendar.
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